How it works
The Observerbee architecture is split into three main components:1. The SDK
A lightweight, privacy-first script that records DOM mutations and user events via
rrweb and streams them to our ingestion layer.2. The State Engine
Our backend canonicalizes the DOM, stripping out dynamic noise to group identical UI states across thousands of different users.
3. AI Agents
Configurable agents scan the aggregated state graph for friction and push plain-English insights to your roadmap.
Getting Started
To get started, you need to install the SDK into your web application so Observerbee can begin observing sessions.Install the SDK
Add the Observerbee snippet to your site in under 2 minutes.
Data Privacy & Security
We built Observerbee with the assumption that session data contains PII (Personally Identifiable Information). Privacy masking happens client-side by default. Passwords, emails, and credit card numbers are scrubbed before they ever leave the user’s browser, ensuring compliance with strict data policies.Read the Privacy Guide
Learn how to configure CSS classes and selectors to block specific elements from being recorded.